What is new about enterprise 2.0?
When looking at the case studies and the product offering, it is not always clear “what is different and what is new” about Enterprise 2.0.
In the study proposal, we came up with the following table. Is it accurate? Is it complete? Is it clear enough to distinguish Enterprise 2.0?
|Traditional Enterprise apps||Enterprise 2.0|
|Mission||Enable pre-defined groups/teams working closely together and/or relatively formal collaborative relationships.||Enable individuals to act in loose, ad-hoc collaborations with a potentially very large number of others.|
|Relationship to organisational hierarchy||Tools reflect the organizational hierarch and roles within them.||Little link to organizational hierarchy|
|Control of structure||Centrally imposed and generally rigid controls||Emergent (=emerges and evolves)|
|Content originated by||Specialists with authorisation||All users – also emergent|
|Control over users||Users/participants are fixed and their roles pre-defined.||Roles by choice and can evolve over time (emergent)|
|Control mechanisms||Formal, rules||Norms, examples|
|Change of content timescales||Slow||Rapid|
|Delivery model||Typically on premise commercially licensed software||Range of delivery models including on premise, cloud, commercial, open source, stand-alone, suites or add-ins to E1.0 systems|
|Range of participants||Colleagues with similar or complementary job roles||Anyone in the organization and potentially outside (e.g. customers)|
|Links between participants||Peer or hierarchical||Links can be strong to non-existent (or ‘potential’) within the group|
|Typical tools||Knowledge management, knowledge repositories, decision automation||Blogs, wikis, social networking, prediction markets|